We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions. For wholesale orders, we also offer bank transfers and net payment terms. All payments are processed through encrypted gateways to protect your financial information.
Standard international shipping typically takes 7-14 business days depending on your location, while express options deliver within 3-5 business days. You'll receive a tracking number immediately after your order ships so you can monitor delivery in real-time. Delivery times may vary during peak seasons or due to customs clearance.
We offer a 30-day money-back guarantee on all products if you're not completely satisfied. Items must be unused and in original packaging, and return shipping is free for defective products. Refunds are processed within 5-7 business days after we receive and inspect your return.
Yes, we provide tiered wholesale pricing starting at 10+ units with discounts up to 40% depending on order volume. Our dedicated wholesale team can create custom quotes and payment terms for larger orders. Contact our sales team at wholesale@splatglobal.com for personalized pricing.
All products sold on Splat Global are 100% authentic and sourced directly from authorized manufacturers or distributors. Every item comes with our authenticity guarantee and includes official warranty coverage where applicable. We never sell counterfeit or gray-market goods.
You'll receive a tracking number via email as soon as your order ships, which you can use on our website or the carrier's site for real-time updates. You can also log into your account on Splat Global to view order status and tracking information anytime. For orders without tracking updates after 5 days, contact our support team immediately.
We ship to 150+ countries worldwide with transparent shipping costs calculated at checkout based on weight and destination. Free shipping is available on orders over $100 to most regions, and you can see exact rates before completing your purchase. Some remote areas may have restrictions—check our shipping policy page for details.