We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions. For wholesale orders, we also offer bank transfers and net payment terms. All payments are processed through encrypted SSL connections to protect your financial information.
Standard international shipping typically takes 7-14 business days depending on your location. We offer expedited shipping options (3-5 business days) for most countries. You'll receive a tracking number via email immediately after your order ships, allowing you to monitor delivery in real-time.
We offer a 30-day money-back guarantee on all products if you're not completely satisfied. Items must be unused and in original packaging. Once we receive your return, refunds are processed within 5-7 business days. Return shipping is free for defective items; standard returns may have shipping costs depending on your location.
Yes, we provide tiered wholesale pricing starting at 10+ units with discounts up to 40% off retail prices. Dedicated account managers are assigned to wholesale customers for personalized support. Contact our B2B team at wholesale@splatglobal.com for custom quotes and volume pricing.
All Splat Global products are 100% authentic and sourced directly from manufacturers or authorized distributors. We provide a 1-year manufacturer's warranty on all items covering defects in materials and workmanship. Each product includes detailed documentation and authenticity verification upon request.
A tracking number is automatically sent to your email within 24 hours of order confirmation. You can track your shipment in real-time through our website or directly via the carrier's tracking portal. For additional order status updates, you can also log into your account dashboard anytime.
We ship to 150+ countries worldwide with transparent, calculated shipping costs displayed before checkout. Shipping fees vary based on destination, weight, and selected delivery speed. Orders over $100 qualify for free standard shipping to most countries, with additional discounts available for bulk purchases.